Microsoft Dynamics CRM

Daemon Directory Systems (DDS) are pleased to offer this leading multi-agency G-Cloud Collaboration Service for Customer Relationship Management (CRM), utilising the latest in virtualisation services and Microsoft technologies. This provides government agencies, departments and projects with the ability to utilise the latest Microsoft technology for CRM based solutions, reducing costs and improving efficiency and effectiveness over current working practices.

At a Glance:

  • Allows multi-agency access to a secure, shared service CRM environment
  • Provides ability to manage spend at a granular user basis
  • Saas based user subscription model
  • Inclusive subscription fee that can be used to access multiple sites
  • Accessible from any GSi connected workstation
  • Federated authentication option to give users seamless single-sign-on
  • No Crown CapEx investment required
  • No termination charges
  • Crown collective purchasing model rewarding tae-up by reducing costs for all users
  • Compressive service wrap with service credits
  • Self-service management portal through which users, organisation administrators and budget holders can order, provision and manage their sites, usage and billing
  • Accredited to manage up to and including Business Impact Level 3 (IL3)
  • Offered to the government as a private G-Cloud service
  • Integration with Microsoft SharePoint, Outlook and Microsoft Office software